Mrs. Lundgren contacted Helitech Waterproofing and Structural Repair concerning water in her basement. Mrs. Lundgren felt confident in Helitech’s 30 years of experience in the waterproofing industry to heal her home.
Ms. Dorris contacted Helitech Waterproofing and Structural Repair concerning cracks within her basement walls and exterior brick, as well as gaps between the basement walls and ceiling. Ms. Dorris also noticed her fireplace had separated away from the ceiling above. The homeowner quickly learned the intense regional drought was causing more structural damage than what was visible.
A homeowner noticed the exterior of his house was showing signs of shifting and settlement. These signs included cracked brickwork and large vertical gaps in between his concrete foundation walls.
Initially, the homeowner contacted a company for repairs that did not prevent the house from continual shift and settlement. Unfortunately, the previous repair company would not return the homeowner’s phone calls for assistance with his home.
The homeowner then contacted Helitech. Helitech was able to assess the situation and properly diagnose the problem. The home was built on soil that was not suitable for withstanding the weight of the foundation. In this case, Helitech was able to address the use of piers that would reach soil stable enough to permanently hold the structure in order for the house to no longer fall outward. Helitech’s knowledge and use of their engineering capabilities were able to solve the homeowner’s ordeal.
After noticing signs of settlement throughout his home, a homeowner contacted Helitech to help solve these issues. However, there were several underlying challenges that arose throughout the work.
After work began, it was found that an initial company tried to solve the existing settlement problem of the house. Concrete masses were poured in the crawlspace in an attempt to stabilize the foundation. Instead of fixing the foundation permanently, this caused an even larger problem by adding weight to the foundation and caused the home to settle further.
Helitech was able to go in and remove the concrete masses that added to the initial problem. In addition, Helitech replaced the affected area of the foundation by utilizing a temporary shoring system for support. After the new foundation was built, Helitech installed a Helical Pier Anchor System to prevent further settling caused by the initial poor soil problem.
A homeowner called Helitech because of a major water problem, as the original sump pump drainage system was not effectively keeping water out of his house.
After a contractor removed the existing drywall, Helitech found significant structural issues that created horizontal and vertical cracks in the foundation that allowed water to pour in. In order to properly keep his home dry, these structural issues needed to be addressed.
In addition to installing the Hydraway 2000 Drainage System to solve the home’s water problems, Helitech corrected the structural damage by installing wall anchors for horizontal wall support and resistance piers for vertical stabilization.
Mr. Cunningham contacted us concerned with settlement on the rear foundation wall of his home. Six months prior to Mr. Cunningham’s call, he hired a different foundation repair contractor to install piers on the rear foundation wall and center beam of his house, as well as wall anchors on the front foundation wall.
Due to excessive settlement as a result soft soils and age of the structure, the entire existing foundation of a farm home required rebuilding. The house was had sentimental value to the owner as it was built and passed down from his grandfather. The first story of the house had already been completely updated and restored by the homeowner. The entire project included excavation, temporary shoring, replacing all four concrete basement walls, waterproofing system installation, beam installation with new footing pads, and pouring and finishing new concrete flooring.
A homeowner first noticed water coming into his basement and called us for a free inspection. After the initial inspection and estimate, we determined the surrounding soil was causing excessive settlement, shifting, and cracking of the foundation. The cracks were allowing water through and damaging the interior of his farm home. The entire project included excavation, replacing all four concrete basement walls, waterproofing system installation, beam installation, and pouring and finishing new concrete flooring.
A flooring company was working in the home when they discovered severe water issues and decided a waterproofing company was needed for repair work. The basement was finished, which blocked access to fully investigate the issue, it was determined there were serious water problems as well as potential structural issues.
In order to fully diagnose the problem, the homeowner needed to remove the basement framing and drywall to expose the foundation. Once the foundation was exposed, there were severe structural cracks throughout the whole foundation from hydrostatic pressure build-up.
The solution was to install a full waterproofing system, alongside crack injections and structural repair.
This property had both structural issues with the foundation and water intrusion through cracks and basement floor. The cracks were a result of lateral movement (bowing) in three of the four foundation walls, with the front and rear walls being significant. The front wall had leaned in over three and a half inches, which was damaging the duct work in the basement. The rear wall had not only significant cracking but also was bowing in the middle, while the left side wall was leaning in two and a half inches.
Ralph and Marilyn Krausz had serious concerns about their basement foundation wall. They had a finished basement with carpeted floors and paneled walls.
Mr. M. contacted us due to constant leaking and water seeping into his basement. He and his wife loved their 100-year old home and wanted to preserve it in order to continue living in it for the rest of their lives. A major concern and setback, however was having a dry area that they could utilize as storage space
Helitech was called to a home in St. Louis. A 10’ section of the stone foundation had collapsed due to years of plumbing issues. The homeowner had installed temporary wood supports to keep the remaining 20’ section of the wall from collapsing as well.vvvvvvvvvvvvvv
A client’s basement was of block construction and she was having problems with seepage where the wall and floor met. Also, her walls were showing signs of discoloration and staining from moisture in the blocks themselves.
A new Squash court addition was being added to this residence. The lower elevation of the squash court was approximately 15 ft. below the existing footing elevation of the residence.
An existing nursing home has five wings off of main branch office making a star shape in which two wings were originally constructed on fill dirt. The nursing home has many finished rooms along each wing to house residents within the structure. Each room consists of a lookout window and finished drywall along outside perimeter wall.
This customer contacted Helitech with a yard drainage problem. After heavy rains, a ditch in the rear of the house was not able to handle with the amount of runoff from adjoining neighboring yards and the adjacent field above.
A client contacted Helitech with a basement wall problem at his home. The client explained he had an extreme foundation problem on his north wall. Upon inspection, it was noticed that the basement wall was leaning in 3” from the top and was binding his gas line.
A residential project requiring helical piers to be installed to stop settling of garage portion of a house. Helitech installed (4) A.B. Chance Helical Piers along the exterior of the perimeter wall of the garage. The garage is attached to the house and runs perpendicular in an “L” shape.
As the garage had settled, it also pulled the brick face off the frame of the house creating a bowing effect near the entry doorway, along with cracking in the brickwork.
Mr. and Mrs. Hunt of Scott City, Missouri, needed their garage lifted and stabilized.
This particular client’s residence experienced storm damage in 2009. The client hired E.A. Knight Construction (Marion, Illinois) to rebuild her home.
E.A. Knight Construction contacted Helitech and asked what we could do about repairing the basement.
A sunroom addition on house had a failing footing. The customer had problems with failing footing back in 2000 and had a contractor come in to excavate the foundation around the sunroom.
Mr. Murray, the owner of a single-story frame house in Oakville, Missouri, had a garage where piers were installed twice prior to 2006 within 3 years of each other.
On February 8, 2010, HBD Contracting contacted Helitech for an estimate at a retail establishment in Shiloh, Illinois. The floor on the inside of the store was settling and required a solution to stop the settling and cracking.
A client contacted Helitech after a St. Louis City Building Inspector referred her. An abandoned building next door to her house had fallen on the east wall of her house and tore the gutters off. Without the gutters being replaced, subsequent rains caused a section of the soil under the stone foundation wall to erode.
The home was built in the 1920’s. The residence is two stories with a wood frame construction. The basement foundation was constructed mostly of unformed concrete and brick, with the floor being dirt and gravel. Extensive remodeling had been ongoing in the upper levels of this residence throughout Mr. Knight’s tenure.
A homeowner contacted Helitech because of water in his basement. During the initial visit, it was apparent that the water was coming up over the top of the existing foundation. The homeowner showed the crew an area where water was coming in and water damage on interior framing.
Brandon was a pleasure to deal with. He understood our issues and dealt with them in a prompt and professional manner. His crew kept the mess to a minimum and were finished quickly. I would recommend them to everyone. Good company!
My husband and I were very pleased with the professionalism of Helitech representative. He was very polite and courteous. I was impressed with his ability to explained a solution to our basement problem with a complete assessment.
I could not have asked for a better experience! Working with Brandon has made the entire process easy. He was extremely knowledgeable and really went above and beyond to find the best solution for my basement.
We worked with Brandon to repair some cracks in our foundation prior to finishing our basement. The entire process was smooth, affordable and convenient. Would definitely use this company again in the future!
Kevin Estes was incredible to work with. Being a Realtor in St. Louis it’s important to find a professional who is knowledgeable and makes the whole process convenient for everyone. I would highly recommend Kevin Estes to everyone.
We were having foundation issues and after contacting multiple companies we went with Helitech. We chose Helitech because they were knowledgeable, quick, and accommodating to our schedules. Their workers were professional and easy to work with. We are very satisfied with the results and would recommend them to anyone with foundation issues or a leaky basement. Kevin Estes did a wonderful job walking us through the process and answering all our questions.
Kevin Estes was great! He was very informative, prompt, polite and easy to deal with. A real pro who obviously takes pride in his work.
We had Kevin Estes from Helitech inspect our home last night and he showed us hard evidence of the problems, was a straight shooter with the consequences and alternatives, and backed everything up in a way that just made sense. We are very happy with our experience and feel blessed to have Kevin help us out with our basement issues!
Very pleased with our experience so far with Helitech. In a time where we are very stressed with a large issue in our basement, we have been focused on finding the right fix with people who will shoot us straight and make us comfortable again in our own home.
We really enjoyed Kevin Estes. He is a straight shooter who explained everything in detail and walked us through our options step by step and thoroughly. He is also good for a few laughs along the way. We will sleep better tonight knowing that they will take care of us.
The Prather Family
Kevin Estes was very professional and knowledgeable when he came to our home to provide us an estimate. He did not try to sell us anything we didn’t need and we truly appreciate that. We look forward to the work getting completed so we can enjoy a leak-free basement!
Kevin Estes did a great job educating me on foundation issues, why is needed to be repaired and how was the best way to repair it. His way of educating was very in powering and never made me feel stupid. This is very important as I am a single woman and new to foundation problem. I would highly recommend Helitech and Kevin for your foundation needs.
Kevin E. came out today to assess water damage in our basement. He was friendly, honest, and upfront on the work that needs to be done. He explained everything from the work scope to the payment breakdown. We feel the quote is reasonable (based on quotes from other competitors). I would definitely recommend Kevin and Helitech!
My home is now dry, even after severe rainstorms. Thank you, Helitech team, especially Kevin Estes and Lucas S.(foreman). Everyone advised me to hire a company that had experience and was in business for a long time. I see the wisdom in that. My house needed that experience and teamwork. After two phases (1 – sump and drainage, crack repair, and wall anchors and 2 – concrete leveling, pier, and French drain), I no longer even check the weather forecast. Lucas S. was the foreman on both phases and his work ethic and concern about the job are very much appreciated. They show up on time, show consideration for you and your home, and complete the work, including clean up. Thank you, Helitech, for all of your hard work on my home.
Great company to deal with. Jon the salesman was very knowledgeable and helpful with all questions and concerns I had.
Nick was very professional and knowledgeable.
Randy was very professional and helpful. I appreciate honest appraisals of my house situation.
Mark was very helpful and courteous. I haven’t had the work done yet, Mark was the best, we’ll see in the future about the actual work. I will post that when it’s done.
Adam was the gentleman the did our estimate for us. He was very professional, courteous and thorough. The information he provided to us was very helpful.
Mark k was great. Even though he wasn’t the one who initially came out, he still took the time to make sure I had financing information. He followed through and followed up well. Great customer service.
Very easy to work with. The quality of the products and, the knowledgeable and friendly staff made our decision to use Helitech a very easy decision.
I had a question on an installation they had done in my home a few months ago. I emailed my question and received a reply in a matter of hours. The next morning my salesman emailed, called, and came to the house to explain my concerns. Thank you, Mark Keleher!
Great job!!! Complete job was done in less time than quoted. Quality and workmanship was fantastic. Thanks to Tyler, Charles, and Mathew my basement will always be dry.
The work has not been completed yet so can’t comment on that. Mark Keleher, our Helitech rep has been outstanding. Mark has been very thorough in reviewing and explaining the project. He has made sure to answer all of our questions and been very flexible in working with us to schedule the project. We completely trust what Mark tells us would highly recommend Mark to anyone looking to fix foundation and basement problems. He is outstanding.
I had three companies give quotes on waterproofing my basement. Helitech was by far the best choice. Mark Keleher, the project estimator, was extremely knowledgeable. He explained everything in great detail including all of our options. I felt I was making a well-informed decision specific to my home not just being “sold” a one size fits all package. The crew did a great job! They were courteous and answered any questions we had during the project. I trusted Helitech with my home and am so happy with the results.
Helitech and our estimator Mark rock! 5 years ago they waterproofed our basement – not a drip of water. We are now having them help with some outside draining. We wouldn’t call anyone else!
Greg was very helpful and knowledgeable about the systems. He explained what was needed and how it would prevent further structural damage to the basement wall.
He went out of his way to speak to the city workers who were digging to put new sidewalks in the neighborhood and my sump pump discharge was directly under where the new sidewalk was to go. This helped me to not have to dig a trench myself to remove the pipe. He also discovered the source of the water issue in my basement which did not require further waterproofing action. I would recommend your company to anyone in the future.
Adam Fricke was very helpful and explained everything Helitech can do and even helped me with my change orders. Chad Hurd and crew did a fantastic job. He explained everything they were doing. All the guys on the crew were helpful, friendly and answered any questions I had. They did a lot of heavy work and in a very short time, I was very impressed with how well they worked together. They know their stuff. I highly recommend Helitech for any basement waterproofing needs you may have. You won’t be disappointed.
Our experiences with Helitech has been very positive especially on the heels of some bad contractor experiences! Mark Keleher was such an awesome front person to work with at the QCCA Expo Home show! He has a wealth of knowledge under his belt and really knows how to work with people! He came to our house and took pictures and was very good about giving an accurate estimate while explaining all of the details of the project. Mark called a few times to check in on us before Charlie and his crew came out and worked very professionally. I had originally taken the time off to watch the progress and to make certain things were on the up and up. Within about an hour of talking to them and Charlie carefully explaining down to the last detail what would be done, I was certain we had professionals in here! It was fun to watch the progress of the basement and I checked in every so often just for my own knowledge.
We were so concerned about the water issues that had been created from a poor job on a cement front porch. After the guys were here, it completely relieved the pressure on the walls, the sump pump and eased our minds completely! We would highly recommend Helitech again, and wouldn’t hesitate to call them if we had any other issues!
Helitech did a great job from start to finish. The sales rep was knowledgeable and super easy to work with, giving me multiple options and payment choices. They began the work sooner than expected and left with a perfect fix of a terribly leaky crack in my basement wall. I wouldn’t recommend anyone but Helitech for any of these types of jobs.
Very professional from start to finish. They do an excellent job explaining the entire process and in a way anyone could understand. I highly recommend Helitech to anyone in need of this kind of service.
Helitech had a simple solution and a reasonable quote. Other companies wanted $10,000 and no guarantee, Helitech gave me a 10-year guarantee and a job well done. There was no mess and the technician was clean, professional, and knowledgeable. I would recommend Helitech for any wet foundation problem.
My basement was bad for leaking water. After getting all the small details out of the way, the crew showed up on time and called before they got here. I went down many times to take pictures the crew was happy to show me and explained what they were doing and how the system would work. And now my basement looks a lot better then it used to and it’s staying dry.
They came to give the bid and showed me details of what work they would be performing and an iPad with a great video. This gave me a much better insight into what would really be happening to the house. They got us in as soon as they could and got the work done on time. Great to work with. I will be recommending them to anyone else in need of foundation repair or waterproofing! Thanks, guys!
Nick, Charles, and Josh were an excellent crew, carefully explained everything they were doing and kept us advised of what they were doing each day. Left the area cleaner that when they got there.
Kevin Williams was great, explained everything pretty quickly.
Charles, Tony, and Charlie were polite and courteous, definitely recommend this company and this crew.
Charles Cork, Charles Holman, and Josh McCray overall work was quite well and on schedule.
Kevin worked diligently and always stayed on schedule with the job, very polite and always kept us informed.
Chad Ross and crew doing great, represent the company very well.
Kevin was accommodating and really nice worker.
Guys showed up on time, explained everything they were going to do. Answered any questions I had. When completed showed me the results, again asked if I had any questions. Greg gave me my estimate, he did a great job answering all my questions. Throughout the process, Greg was always available, even weekends when he was home. Great job, thanks to all!
My husband, David N., and I live in Princeton, Iowa. We are 20 miles north of Davenport, Iowa, and close to the Mississippi River. Mark Keleher, Project Estimator for Helitech, has been helping us figure out, then solve the problems that dealt with waterproofing our basement. We have used the services of Helitech 3 additional times, including a project beginning in a few weeks. Mark and Helitech have been a tremendous help to us the past 3 times.
We value the time and information Mark has shared with us in order to correct these waterproofing problems. Problems like these require a reputable company that takes pride in their work and in doing an excellent job.
We certainly think they have and will continue to do so. We would recommend the work of Mark Keleher (Helitech) to anyone in the Quad City area dealing with waterproofing or foundation problems.
Kevin was professional and courteous.
Charles C, Charles H, Joe M did a great job, polite, professional, and on task.
Charlie C, Duran D, Derrick R were courteous, friendly and knew what they were doing, very good crew
Crew did an amazing job, Aaron, Juan, and Tyrone.
Happy with their work and happy that there is no water in the basement
Pleased with their work and attitude doing the task at hand.
Evonne & John R.
Rick C, the foreman on my job, was polite, friendly, and very willing to please.
Cody, Alex P, and Reinaldo did a good job explaining and cleaning up.
Cody and Alex were great. They were consistent in keeping me in the loop and left basement in great condition. They both are an asset to your company.
Chris and crew made me feel comfortable in choosing your company to fix our basement. Chris and guys were absolutely amazing. Very polite and took time to answer any questions.
Crew that came out was great.
Kevin was amazing and professional and outstanding when he was doing the work today.
Chris H. and Dylan C. were awesome to work with.
I forgot to mention what a great job Brad and his crew did! Before they started any work, Brad went over everything that they were going to do and how they were going to do it which I really appreciated because then I knew we were all on the same page. They put up plastic during the jackhammering and suggested I turn off the A/C (I did have all the registers closed) so there was minimum dust that got up to the main level. They completed all the jackhammering by the afternoon of the first day, Tuesday. Throughout all three days (I couldn’t believe they completed the job in 3 days!) they were very professional and I sensed they took pride in what they were doing. I was so pleased, too, that they seeded and laid straw down where they dug and placed the drainage line from the sump pump. If every crew is like Brad and his workers, Helitech should be very proud of their employees. I would highly recommend Helitech to any of my family and friends.
And thank YOU, John, for your first assessment of my situation back in May and for keeping in touch especially the week prior to the scheduled work and immediately following the completed job. Helitech gets an A+ in my book because of its knowledgeable and caring employees.
My wife and I had some cracks filled with epoxy by tech Kevin W. Just wanted to send a quick note complementing Kevin on his performance. He was informative, helpful, and respectful while completing work at our home. Kevin Williams did a very fine job representing Helitech.
Aaron and Aaron just completed work at my home in Waterloo. I wanted to pass along my appreciation for the great work done by both Aaron’s. Very professional and courteous. Job well done!
Alex, Dwayne, and Dan did a fantastic job piering my foundation. They were prompt, courteous, neat, and worked at a hard job without stopping. They clearly explained what needed to be done, and did not do more work than was required. They also took the time to consult with contractors who were doing other types of work on my house and made sure that everyone was in agreement as to what was to be done, the timing of it, and by whom. Randy who initially came out to bid on the job was also excellent. Helitech came highly recommended, and I can see why. I would use them again in a heartbeat.
I wanted to send you a BIG thank you for an outstanding job completed at my home last week. Your team of Alex, Aeian, and Kendell did an amazing job. They were on time, extremely helpful and friendly, answered all of my questions I had and thoroughly explained what they were doing. When they completed the job they cleaned up their mess so well you couldn’t even tell they had just completed it! Their work was extremely tidy and professional looking. I really appreciate this team and all of their hard work. Thank you Helitech!
I am writing to let you know how pleased I am with the work done at my residence yesterday by three young men from the North Office. Their names are Tyler, Derrick, and Matthew. They were very professional, prompt, and courteous. The work performed exceeded my expectations. I have had a lot of work done this year by contractors mostly because of the storms we had in the spring but this is the first contractor’s team who got the real message of customer service. Thank you for sending these three to do my work. Also, I was very pleased with the Representative who initially assessed my work. I believe his name was Jon Meyer. I have already called a couple neighbors and recommended Helitech to them.
Brandon Downs and crew worked very hard and I am very pleased with the work.
Good job by Alex P, Chris A and Dwayne H working on our house. Job well done.
Just wanted to say that Kevin Williams worked on my foundation today at and I am pleased with the work completed. He was very nice, explained everything to me, and cleaned up very well. I am impressed with him and Helitech.
I wanted to make sure that it was known that the group of guys that worked on our house were very professional and very hard working. I had a few items to clean up in the basement when they arrived and the team was very accommodating while working around me instead of just packing up to head home. They rolled with the punches and made sure that the job was done right which I appreciated. They were a great group of guys and enjoyed having them here which is why I’ve recommended Helitech for at least 2 other jobs (1 of which you have already completed the work for.)
Aaron Bauer and crew did an awesome job. They were polite and courteous. We are thrilled with the work we had done.
Chris U., Tony S., and another gentleman on the crew went above and beyond. I am really pleased with the work.
I wanted to make sure that it was known that the group of guys that worked on our house were very professional and very hard working. I had a few items to clean up in the basement when they arrived and the team was very accommodating while working around me instead of just packing up to head home. They rolled with the punches and made sure that the job was done right which I appreciated. They were a great group of guys and enjoyed having them here which is why I’ve recommended Helitech for at least 2 other jobs.
I want to let you know that the crew that did the work at my house the past two days were very refreshing. It was nice to see people wanting to work and learn. Alex P knew his job very well and took the time to explain the steps to me throughout the process. He also was an excellent instructor, he has great soft skills when teaching his coworkers. You have a good man working for you. The rest of the crew, Akil C, John T & Kim W, was very polite. They worked & followed Alex’s instructions and wanted to learn. The experience for me was a positive one.
Dave C & Corey G, worked for me today. They did a fine job. Called in advance, arrived on time, cleaned up after the job was done, & left the house looking same as before.
I’m writing to extend my appreciation to all the folks that worked on my foundation. Everyone involved with this project deserves accolades for their work. I’m very happy with the result. I recently had a very bad experience with Pier Magic. They had to come out numerous times to fix mistakes and attempt to finish work that they failed to complete due to their incompetence. As you can imagine, this experience left me with little confidence. Helitech went above and beyond to repair the disaster that Pier Magic left.
Jon Meyer was a pleasure to work with. He provided a high level of customer service which made the whole process seamless. Scott was a major player in the success and quality of work. As a matter of fact, Scott was the foreman on a job that I had done in Spring 2016. He was familiar with my situation and worked very hard to complete the job in a timely manner. I would like to mention all members of the crew that made this project a success. All members played a key role in the quality and success of the project. In addition, everyone was very professional and courteous throughout the whole process. Please pass this note on as a thank you to the crew of Scott, John, Tim, Corey, and Bradley.
Your Hydraway Waterproofing System was installed at our home October 2-6th. Your team kept us informed, willingly answered questions, and worked very hard! Observing the system being installed should give any homeowner respect for the amount of effort required for installation. The team of Alex P., Brad K., Chris A., Dylan D., Akil C., James C. and Deangelo F. displayed a great attitude and gave a positive face to a difficult job. Now we are looking forward to a rainstorm to enjoy our sump pumps!
Chris Couden and Corey G. Completed a slab jacking project for our HOA on 9/13. I just wanted you to know that they did a great job. They were very professional and Chis did a great job of explaining everything they were doing. Cleanup was extraordinary. We would not hesitate to use your services in the future.
I wanted to send huge thanks for the long and hard work that Aaron Bauer & Todd Wells (and too many others who were here less of the time) put in here at my home over the past 2 weeks. They went out of their way to work around my older home’s issues, pool area, and completed basement. they were great in communicating things to me, keeping me in the loop of their work, and overall doing a fantastic job. thanks so much for simply “doing the right thing” and getting it done correctly. thanks for all the discounts and cheaper prices with all the nuances of this particular job. Kevin Estes has been great in going above and beyond to help me get things ready for the work to be done and after. We have become good friends. Thanks to john also, for explaining in detail some of the logistics too. And thanks so much for your company representing JESUS to the world, our city, and to each customer. HIS kingdom advances one relationship at a time as you lead by example each day. I prayed over your workers each day and know that GOD will grow HIS relationship with each of them.
“Your craftsman, Justin Roberts, appeared on time this morning and repaired our foundation crack. He was neat and clean with his work and explained in detail the process and stages of the work—both before and after the job. It was also necessary for him to clear some framing off the wall on the top side in order to get to the entirety of the interior crack. So that was extra work, which he executed without complaint or extra charges. Justin also recommended additional preventative work around our foundation and the front landscape to better evacuate water during heavy rainfall.
I am hopeful the work will resolve our foundation leak situation and will observe the crack over the next 90 days before restoring the interior drywall. Regardless, I wanted you to know that Justin represented your company in a professional manner, communicated thoroughly to set expectations about the work process and advised me about how to treat the affected area going forward. I felt like he did a nice job in all respects.
I will be in touch with Helitech about additional work in the area of my front lawn to help prevent water pressure on my foundation. Thanks.
Just wanted to send a quick thank you for an outstanding job completed at my home. Your team of Aaron Bauer, Tyler Doyer, Sherry, and John all made my experience stress free. John did a great job explaining my waterproofing options and best solution. Sherry kept me up to date on all the scheduling changes. Aaron and Tyler worked quickly and we’re respectful and solution oriented in trying to save my landscaping when they did the digging in my yard. I really appreciate this team and all of their hard work.
Thank you to you and your crews that worked in the Dietary Department here at Sparta Community Hospital during the “floor lifting” project. Everyone of the crew was polite, courteous, helpful and tolerant of all my questions and concerns. Because of that, our patients and staff were not affected by the project. That was the overall goal – no disruption of service plus a floor that rose! Great job to you and your crew members!
We were very pleased with the work done by Helitech. The three men were professional, polite, on-time, and kept their work site neat. We haven’t had to use our new waterproofing system yet as it hasn’t rained in weeks but look forward to having a dry basement guaranteed! Dan and Jackie M., Springfield IL
Team of Tyler, Devon and C.J. came out and did the work. Cleaned up after themselves and were very respectful of my home. Thank you. Job well done!
Darrin Leitner is excellent. A great asset of your company!!!
Kevin W. did an excellent job repairing the wall crack. He was fast, clean, and provided several recommendations for maintaining my house. I would highly recommend him to other clients.
I appreciated all aspects of your company! Satisfied with the work 100%.
Best group of people, all nice and did beautiful work and it works.
Over the past two days, Foreman Chris Underwood and laborers C.J. Holman and Devan Kaulkner were at my condo repairing the basement wall and installing a drainage pipe. These Helitech employees were stellar in all areas. They were organized and went to work immediately. During the process we encountered a minor snafu which required their patience to resolve. They were patient and all possessed a “can do” attitude. Throughout the process, Chris Underwood explained the process as it went along. All the employees were cheerful, courteous and respectful of property and privacy while doing their work. In all ways, it was a pleasure to have them perform this work and I really cant imagine how they could have performed it better. Without a doubt, I am completely able to recommend the services of Helitech to others.
I wanted to take a moment to thank you for sending Justin to our home to fix our leaky basement issues. Justin was EXTREMELY courteous, professional and definitely communicated efficiently the steps he was taking to help make our home “waterproof”. He also took a few minutes to suggest items outside our home that could help to further waterproof our home. Justin is an asset to Helitech and we appreciate his expertise and knowledge!!! Also, thank you for getting our jot completed ahead of schedule! it has been a pleasure to do business with Helitech and that is something we rarely say when it comes to contracting work for our home!
I wanted to send a note to let you know how much my family and I appreciate the work that your employees did at our home. In this historic flood, the river is currently touching our foundation and, while MANY in our neighborhood (and others we know) have flooded basements, ours remains completely dry. The pump you installed is running almost non-stop and the back-up in the secondary sump hole is kicking on periodically. Your knowledgeable workers did an excellent job installing the system I believe 3 years ago, which has well exceeded our expectations. The fact that they worked on the evening of New Year’s Eve to get the job done, is a testament to your company’s (and your employees’) personal commitment to your customer. My wife and I were just talking last night about how thankful we are for having invested in the Helitech Waterproofing System. Thanks again for the work that has protected our home from what could have been devastating water damage. Please feel free to use this letter as a customer testimonial as we’ve recommended your company to many of our family, friends, and coworkers.
Steve and the rest of the crew did an exceptional job dealing with the weather, completing the job on time and creating a minimal mess. On the two days, our job was scheduled, we received well over five inches of rain. They persevered through the worst downpours I’ve ever seen. Given the conditions, they did a great job protecting our yard. During the final walk-through, I was pleasantly surprised how much they had cleaned up. Given the type of job this was, I was expecting much worse. Overall we are very pleased with the work, our basement is dry. We would recommend Helitech!
I am writing to compliment (Brandon and Josh) for work completed at our house. They came at the promised time and proceeded to do their work in a timely and professional manner. They made virtually no mess or dust. They explained each step of the process, so I felt confident of their repair. Having been a licensed plumber for 36 years it was nice to see competent and professional workers. I would recommend Helitech to anyone needing similar repairs.
I heard good things about the company, plus the lifetime warranty on the work done is a very good seller for me. Your project estimator was friendly and would keep me informed on your time coming out, your project foreman (Dave) was very good and his workers also. They were very friendly and did a good job also. You have some good employees. I’m glad I used Helitech for this job.
My wife and I recently had our crawl space waterproofed by Helitech. We are very pleased with the completed work. The crew consisted of Joe M, Josh S, and George R. The foreman was Ronnie M. The job was scheduled for three days and indeed they were finished on time. Mr. Miller took the time to answer all of my many questions to my satisfaction. The whole crew was hard working and pleasant. When finished, the work area was cleaned of all debris. We were impressed and would not hesitate to recommend Helitech to our friends.
I just wanted to send a note commending the Helitech Crew on another job well done. This is the third job we have had completed by Helitech and the experience has been the same each time. Larry got here the day after I called with the problem. The job was scheduled and completed quickly. Everyone has been friendly and efficient and communication has always been good. Thanks again for taking care of our problem.
This note is to inform you that the Helitech crew that installed my waterproofing system just finished the job. The crew consisted of Ronnie, Mark, and Josh. These men did an excellent job of installing my system, conducting themselves in a professional manner. They were very accommodating towards our schedules, very aware of their cleanliness, and informative in answering all my questions. I was very pleased with the men’s work ethic and professionalism in representing your company.
Haven’t had a drop of water in my basement since Helitech worked on it. It wasn’t uncommon to have an inch of water down there before.
We wanted to pass along how pleased we are with the work your men did on our basement on August 21 & 22, 2017. They did an excellent job. They were so nice and we were happy with them at all times. We cannot thank you enough for these 4 men and will certainly recommend your company to any of our family & friends who need work on their basements. We hope we do not need any other work, but if we do, we will call only you.
After MONTHS of vacuuming the basement whenever it rained more than a half inch (last summer was horrible!) and a crack developing along the cement block line, it has been a tremendous relief this year to not have a drop in the basement and the wall back in line. My crew did a great job in a short amount of time and the results, as I said, were outstanding. I now have complete peace of mind.
Today my husband and I get to enjoy our weekend instead of pumping water out of our basement!!!! It’s so nice knowing that the system you installed will allow us to sleep tonight rather than worry about a flooded basement!!!! Best investment in our home!!!!! Thank you!!!!
Wanted to let you know that both workers (Alex & Ryan) were very professional & hard working. Alex who was the lead was extremely helpful & informative throughout the entire project. He let me know every step & also when they would be arriving & leaving each day. Even though a minor setback occurred, Alex remained respectful, professional & calm to deal with in a difficult situation – much appreciated! I think your company is lucky to have these employees!
John from Helitech came out and used a laser level to find where the house had settled. He thoroughly examined the basement to find the problem areas. Cracks in the foundation were repaired by the crew. Very happy with the work and would recommend them to friends.
Would like to thank Dave C and Brad K for making the 3-hour trip out to Washington, MO. They were extremely professional and efficient. We appreciate all of their hard work. They explained the system that even if the black edging wasn’t perfect against the wall it would still catch any water that may come in. they cleaned up thoroughly. Yeah! 🙂 from the excellent sales representative to the finished product was a pleasant experience 🙂 Amazing a company that actually does what they say they will. thank you Helitech 🙂
We HAD a water leak in the foundation where the original house connected to an addition. I contacted 3 companies to come out and tell me what the problem was and how to fix it. 2 of the companies wanted to put in sump pump systems at a cost of over $5000, and they would only guarantee the fix for 5 years I believe. Helitech recommended another much cheaper fix and a lifetime guarantee. A few weeks later a Helitech worker came out and within a few hours, our problem was solved!
Nora Beth H.
When estimate was initially done, we were a little hesitant, but the representative effectively assured us that when work began, if problems arose, work would stop and we would be immediately notified. On the day of the actual work, the crew went above in beyond. The crew was very knowledgeable which reassured us that we had made the right decision. Thank you Helitech!
I really liked the professionalism of Randy & Kevin and their knowledge. Kevin did an excellent job repairing the wall crack. He was fast, clean & provided several recommendations for maintaining my house. I would highly recommend him to other clients.
Just wanted to let you know Justin was at my home on July 25th to repair cracks in my basement. He was very polite and professional. He explained everything he was going to do and when he was finished everything was cleaned up. I hardly knew he was here working. I told Steve as well when he stopped by to check on the work. He jokingly asked if Justin was sleeping. I said there was a mattress downstairs if he got tired. Seriously all kidding aside, Justin was great. I wish all service people were as courteous and professional as he is.
I just wanted to let you know how pleased we are with the job your team did with our project.
We initially contracted with Woods Basement Systems to solve our issues. After a year and numerous attempts to get the job completed it was not! I reached out to them many times and finally figured out they didn’t want my business. So I emailed your company. Your sales rep assessed the project and we contracted the job on 6/11/17. The job was completed today, 7/24/17.
We were pleased with the sales rep, Chris Watson. He was professional and courteous. I texted him several times and he always responded in a timely manner. The leveling crew, Dean and Cory, were fantastic! They were friendly, informative, and both were professional. They worked diligently to complete the job. I will recommend your company to everyone based on this experience. The only regret I have is not contacting Helitech first! If I had the job would’ve been completed a year ago…lesson learned!
The men that did the work on our foundation stabilization did an awesome job. They communicated very well with us. If something extra needed to be done, they always checked with us before moving forward. There were many days of long, HOT and strenuous work, but they kept on until everything was completed.
This was a fantastic experience. Justin and Aaron were on time, completed the work requested, seeded the entire yard, watered the whole yard, cut down 2 trees and stacked the firewood, babysit my granddaughters while I took a nap and offered to fix supper for us. They were very professional, work was completed as promised and they went above and beyond. I will recommend your company to anyone who will listen. Thanks again!!!!
Helitech is fantastic. The garage floor and a few other concrete areas at our house had sunk. We were selling our home and had to make repairs as a contingency of the sale. We received bids from 5 different companies and ultimately selected Helitech. Helitech was confident they could lift the garage floor (others were not). Their price was competitive. They have an outstanding reputation. They responded quickly to our bid request and any other email/calls I made (many others I had to follow up with multiple times just to get a bid!). Helitech was also very flexible and accommodating with scheduling. It was the busy season and they had a multiple week wait that extended beyond the closing date of the sale of our house. They shifted their schedules and were able to fit us in almost immediately.
The repairs are now complete and it looks great. If you’re considering using Helitech for something, do yourself a favor and give them a shot at the job. You won’t regret it.
If you have water issues in your basement, there is no better company. Helitech is not cheap but before my work, my basement was turning into a swimming pool, now, not even a drop.
We would like to commend Chris, Sequonria & CJ for their fine work at our home this past week. They were pleasant and answered all our questions thoroughly. We were pleased with the speed and quality of their work.
Kevin came out today to fix 3 cracks in our basement today. He did an excellent job!!
Just wanted to let you know Kevin W did an awesome job repairing the crack in my basement. Exceptionally efficient, knowledgeable, and courteous. I would definitely recommend Kevin and Helitech to others.
Kevin W repaired 2 cracks in my basement wall today. He was very professional, neat, and cleaned everything up better than I expected. I would highly recommend his work to anyone.
Alex P & Brad C were courteous and did a good job and cleaned up after themselves. They also explained every step they were taking to make my wife and I feel comfortable. Most of all they were very patient with all of my questions. (I know I am not very patient when I am sweating).
Dean H & Corey G were very hard workers. As well as very understanding. I did not have anything to do today so I was outside the entire time they were working. They explained everything they were doing as I continually pestered them with questions. Oh yeah, the work turned out great too!
Just wanted to let you know that your guys did a great job today! Aaron B, Kevin W, and Justin R worked hard and did a professional job!
Alex P, Mike S, Adonis J, Brad K & David G. All of these men did a super job. They were very professional and really worked hard. Their teamwork was exceptional and Alex made sure we were informed of the job’s progress all along the way.
I wanted to let you know that I greatly appreciate you getting us on the schedule a week early. I also wanted to let you know the crew that was sent out (Cameron C., Ryan G., & Leroy) did a phenomenal job. They were all very friendly and courteous. Not to mention very thorough in explaining the process and the final walk through. they all worked very hard and finished a day early. Nowadays it is hard to find hard working courteous employees. Please let everyone know at Helitech what a great job they did. they definitely deserve recognition. thank you.
This Company solved a big problem for me. Staff was very competent from the sales and actual fieldwork engineers. They did the job in a very timely manner. Did an excellent job on the concrete work and cleanup of the area. Couldn’t be happier. Thank you Helitech
They really stepped up to the plate when I needed them most as a client. I could write 5 pages about everything they did right as a company when I had an incident after they did some work for me. They worked with me the whole time and being in the customer service industry, it really stood out. I couldn’t be happier with the service and direct attention they gave me. Thanks, Helitech.
Great business that takes responsibility when they need to. Excellent customer service and Jon Courtney is the man!!!
Previous owners didn’t disclose water issues and put me through a nightmare situation. In the meantime, I was trying to sell another house so I was completely stressed. Helitech came in and solved my basement issue! I can say that after getting 6.5 inches of rain the last three days. Thank you Helitech!
I want to comment on the work on the repair of my foundation. The professionalism and attention to detail and quality of your team were outstanding. Aaron, along with Marquice and Alex were all great and true professional. The explained what they were going to do, shared status as we went and helped me understand the process. They were very polite and very concerned about our house in keeping it clean as they did the work. Simply put, they fixed the poor and incomplete work of a previous company to my desire. I am very satisfied with the work performed and will be recommending your company to anyone that needs foundation repair.
I was very impressed, Jon came out and surveyed the job, got back to me with what process the engineers thought was best for my foundation repair. Everything was explained toughly and in precise detail, so as I knew what to expect. When the crew showed up they went above and beyond what I expected of them, very polite and professional and when finished the end results were nothing short of amazing. I would most definitely recommend Helitech.
One area of our basement was leaking following periods of excessive rain. This was approx. 5 years ago. We called upon Helietech to help resolve our issue. They were prompt & courteous and found the issue quickly and sealed the area of concern. Not one single issue since then. We were very pleased with the quality of work performed!
Used Helitech for a leak in a small crack in my basement wall from ceiling to floor. Held for a while, but after a couple years, it started leaking again in a small portion of the crack. Helitech came right back out & redid their work under warranty.
The salesman Beau Bolin was wonderful. He took care of me just like I was a family member. Really does care about everyone and the quality of the work. Highly Recommend!!!
We always get competitive bids when reviewing a potential construction project for our home. Helitech was both competitively priced and it was completed on time. Our sales person Jon Courtney demonstrated a firm understanding of what was causing our issue and helped guide us through the process of installing a professional waterproofing system for our home. Ask for Jon!
I had an awesome experience all the way from my wonderful salesman Randy who was very professional but explained everything on my level so I could understand it all to the installation and basement repair work. I would highly recommend Helitech for any of my friends needing basement repair work!
We had an absolute mess in our crawlspace. Beau arrived quickly, assessed the situation and clearly explained the work needed. He also worked diligently to provide an estimate and subsequent contract in a timely fashion. I was also thrilled with how quickly Helitech’s technicians were onsite to solve our water issue. They worked in nasty conditions, yet finished the job as promised. We are now in the dry and very pleased with their work!
When I first found out I had a water problem in my basement, I was worried, to say the least. 100-year-old home with a leaky basement, not an easy fix. I called several different waterproofing companies. Helitech responded the fastest and when it was all said and done they gave me the most peace of mind and they made me feel secure that my old house would be fixed properly and permanently. Thanks, Helitech and to my salesmen Jon Courtney. Great job and service.
Helitech is a great company! Beau was honest, helpful, and knowledgeable in regards to repairing issues with our basement. Helitech also stands by their product, offering lifetime warranties for certain repairs to basements and crawlspaces. I would recommend this company and estimator to anyone!!!
Great service all the way around! Jon came out to provide an estimate and he was extremely knowledgeable about all the possible solutions and professional in his approach describing the pros and cons of each possibility. He even identified the key to watch for when getting competitive quotes. After much deliberation, I chose Helitech and was very impressed with everything they did. The crew that came out to do the work were courteous, respectful and efficient. Before I knew it they were out of the house and all the leaks we had experienced before were gone at a price that didn’t break the bank. I highly recommend Helitech for any foundational repairs and a good place to start is asking for Jon.
The Helitech Sales Technician was thorough in his inspection of my foundation. His explanation of the repairs needed was simple and easy to understand. The quote was fast and the job scheduled promptly. Thank you, Helitech!
I had Helitech come out to my house a few weeks ago and they gave me a bid on some cracks, foundation repairs, and piers. He was very honest in what needed to be done. I had other foundation companies give me bids also which were very excessive and expensive. If you’re looking for someone you can trust and rely on give Helitech a call!!!
Great service. Kevin was great at explaining what needed to be done and following up. Aaron and his crew worked very hard in a particularly difficult job site. Clay soil and bedrock caused all kinds of problems, but they were on phone with supervisors, engineers, etc. to come up with the best solution options. Left job site clean, and finished in allotted time.
Had Helitech come out to our home in Belleville and they were professional when explaining the issue and provided us with a solution. We moved forward with the project and glad we did…no more water in our basement!
I contacted Helitech to conduct an inspection of a home I was purchasing. The sales rep., Jon Courtney, was thorough and extremely knowledgeable. He truly seemed to have my best interest at heart and helped me feel confident that property I was purchasing would be free of headaches during the spring rains. I never once felt pressured into buying a product I didn’t need. I would highly recommend Helitech to anyone who is in need of their services!
We needed a crack repaired in our foundation for years. The estimator was able to come to the house and clearly explained the procedure that Helitech uses to repair our problem. Brandon is the technician who repaired the crack and did an exceptional job. It looks professional and neat. We are more than pleased with the epoxy and mesh membrane used to repair the crack. When we eventually decide to move, we will have no qualms about something that was done improperly when we moved in, will be solid and strong for our remaining time in our home and a new owner. They did it right and so did we by choosing Helitech.
I recently had Helitech waterproof my basement after years of battling water problems. I had many other contractors promise me they could fix my problem with no success. After meeting with Helitech I was once again optimistic that my problems could be solved. The Helitech representative explained the scope of work in detail and scheduled the work to be done. I was most impressed with the hard work and professionalism of the work crew. They did an excellent job and cleaned up after the work was completed. Helitech also has the BEST warranty in the business which gives me peace of mind every time it rains. Most of all my basement is DRY!!! Would I recommend Helitech…absolutely YES! Thank you Helitech for a wonderful job!
17 years ago Helitech originally installed helical screw anchors on my wall that has a 30-foot horizontal crack. My wall recently moved very slightly so I called Helitech to come back out to inspect the wall. They lived up to their warranty by adjusting the anchors and adding carbon fiber material to my wall at no extra cost. I also decided to pay for epoxy injection for the crack in order to stop the leaks that occurred when it rained. The work was performed in December right before the recent storms that caused record flooding in St. Louis. I was amazed that my basement was completely dry for the first time since I have owned the home even with the massive amounts of rain. I was impressed with their warranty service and would definitely recommend epoxy injection for leaks.
Simply the best. Simply, because they care & hold themselves to the highest level of executing every job! They are very VERY GOOD @ WHAT THEY DO & A PLEASURE TO DO BUSINESS WITH.
I heard good things about the company, plus the lifetime warranty on the work done is a very good seller for me. Your project estimator was friendly and would keep me informed on your time coming out, your project foreman was very good and his workers also. They were very friendly and did a good job also. You have some good employee workers. I’m glad I used Helitech for this job.