Meet Burk Watts

General Manager

Proudly Serving Helitech Customers for 23 Years

My name is Burk Watts. I have been with Helitech since 1997 and have served customers over the years in production, estimating, territory management, and now as the General Manager for the residential division. I take great pride in guiding our estimating and production teams on a daily basis in helping customers understand the issues they are having with their home and the different avenues to go about solving their waterproofing or foundation problems.

My wife, Angie, and I have been married for over 25 years and we have 2 boys, Tanner (22) and Nate (18). Our greatest joy is spending time with family, spending time out on the water, or in the woods enjoying nature. We are proud St. Louis Cardinals fans and enjoy taking in games whenever possible.  

The most important life lessons I’ve learned are trust and loyalty. Working for Helitech as the residential General Manager and solving homeowners’ problems with the best products available gives me a great sense of satisfaction at the end of the day.

Appointments with Burk

If you have an appointment scheduled with Burk, he will call you in the next few days to get more information and get better prepared for your appointment. Don’t forget to ask Burk about Helitech’s free financing options during your appointment!

Customer Care Team

If you have a signed contract and have not had the work performed yet, please contact our Customer Care Team directly at 314-391-8062 or helitechcustomercare@gmail.com. Please keep in mind this is for customers that have a signed contract but are waiting on the installation date. New customers, please call or fill out a contact form to schedule an appointment.

Customer Service

Customer service and getting the job done right the first time is always our top priority. If you have previously had your home worked on by Helitech and need to schedule a follow-up visit, please contact our Customer Service Department directly at 314-391-8229 or helitechcustomerservice@gmail.com. It is our goal to take care of any customer service issue within 24 hours during regular business hours (M-F). However, should you need immediate assistance, please call your estimator or designated Helitech contact.

Financing Options

Helitech offers free financing on most jobs, including no-interest option financing, personal loans, home equity loans, and refinancing. Our financing team will work with you one-on-one to come up with the best possible solution to finance your project. Make sure to ask your project estimator about our financing options as all financing will need to be secured at least 2 weeks before your project start date. Click here to learn more about our financing options.

Call Burk at 800-246-9721

Memberships and Affiliations:

  • Better Business Bureau
  • Home Builders Association of Southwestern Illinois
  • Cornerstone Church of Marion Illinois
  • Home Builders Association of St. Louis

Awards:

  • 2006 & 2016 Better Business Bureau TORCH Award for Customer Service
  • HBA of SWIL Remodeler of Distinction Award for Waterproofing & Structural Renovation
  • A+ BBB Rating for 30+

5 star(s)

Luis

Very Low Pressure sales technique and very knowledgeable.

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