Basement Waterproofing

Basement Waterproofing

Helitech has healed many homes across the greater Illinois, Missouri, Quad Cities, and Western Kentucky regions. Our project specialties include waterproofing, foundation repair, concrete repair, general construction, and mudjacking. Take a look at some of our project outlines in the case histories below!

Shannon W.

5 star(s)

Aaron Bauer and crew did an awesome job. They were polite and courteous. We are thrilled with the work we had done.

Elaine R.

5 star(s)

Over the past two days, Foreman Chris Underwood and laborers C.J. Holman and Devan Kaulkner were at my condo repairing the basement wall and installing a drainage pipe. These Helitech employees were stellar in all areas. They were organized and went to work immediately. During the process we encountered a minor snafu which required their patience to resolve. They were patient and all possessed a “can do” attitude. Throughout the process, Chris Underwood explained the process as it went along. All the employees were cheerful, courteous and respectful of property and privacy while doing their work. In all ways, it was a pleasure to have them perform this work and I really cant imagine how they could have performed it better. Without a doubt, I am completely able to recommend the services of Helitech to others.

Elizabeth F.

5 star(s)

Randy was very professional and helpful. I appreciate honest appraisals of my house situation.

Tracy F.

5 star(s)

I had three companies give quotes on waterproofing my basement. Helitech was by far the best choice. Mark Keleher, the Home Care Specialist, was extremely knowledgeable. He explained everything in great detail including all of our options. I felt I was making a well-informed decision specific to my home not just being “sold” a one size fits all package. The crew did a great job! They were courteous and answered any questions we had during the project. I trusted Helitech with my home and am so happy with the results.

Beth W.

5 star(s)

Mark k was great. Even though he wasn’t the one who initially came out, he still took the time to make sure I had financing information. He followed through and followed up well. Great customer service.

Chris C.

5 star(s)

Charles Cork, Charles Holman, and Josh McCray overall work was quite well and on schedule.

David G.

5 star(s)

Helitech and our Home Care Specialist Mark rock! 5 years ago they waterproofed our basement – not a drip of water. We are now having them help with some outside draining. We wouldn’t call anyone else!

Ryan T.

5 star(s)

I wanted to make sure that it was known that the group of guys that worked on our house were very professional and very hard working. I had a few items to clean up in the basement when they arrived and the team was very accommodating while working around me instead of just packing up to head home. They rolled with the punches and made sure that the job was done right which I appreciated. They were a great group of guys and enjoyed having them here which is why I’ve recommended Helitech for at least 2 other jobs.

Andy S.

Walcott, Iowa

5 star(s)

A+ Project specialist Brett Hansen from Helitech did a great job explaining to me all of the options regarding waterproofing and ultimately helping me select the best option to get my basement waterproofing accomplished in my old farmhouse. I highly recommend Brett as a project specialist and Helitech is a top-notch waterproofing and foundation repair company. Thanks for all of your help.

Maureen C.

5 star(s)

Steve and the rest of the crew did an exceptional job dealing with the weather, completing the job on time and creating a minimal mess. On the two days, our job was scheduled, we received well over five inches of rain. They persevered through the worst downpours I’ve ever seen. Given the conditions, they did a great job protecting our yard. During the final walk-through, I was pleasantly surprised how much they had cleaned up. Given the type of job this was, I was expecting much worse. Overall we are very pleased with the work, our basement is dry. We would recommend Helitech!

Linda P

5 star(s)

Had never worked with Helitech before, and was advised they were a fantastic company by a friend of mine who had use them. From the beginning of the process to the end, everything was smooth professional and efficient. Bill the project manager was very informative and available easily at all times. Kevin who did the repairs, was super friendly and efficient and knew exactly what he was doing. Always answered any questions that we had, and assured us everything would be done to meet our satisfaction. Helitech did not let us down!

Danny L.

5 star(s)
I’m writing to extend my appreciation to all the folks that worked on my foundation. Everyone involved with this project deserves accolades for their work. I’m very happy with the result. I recently had a very bad experience with Pier Magic. They had to come out numerous times to fix mistakes and attempt to finish work that they failed to complete due to their incompetence. As you can imagine, this experience left me with little confidence. Helitech went above and beyond to repair the disaster that Pier Magic left.
 
Jon Meyer was a pleasure to work with. He provided a high level of customer service which made the whole process seamless. Scott was a major player in the success and quality of work. As a matter of fact, Scott was the foreman on a job that I had done in Spring 2016. He was familiar with my situation and worked very hard to complete the job in a timely manner. I would like to mention all members of the crew that made this project a success. All members played a key role in the quality and success of the project. In addition, everyone was very professional and courteous throughout the whole process. Please pass this note on as a thank you to the crew of Scott, John, Tim, Corey, and Bradley.

Frankie C.

5 star(s)

Best group of people, all nice and did beautiful work and it works.

Tom S.

5 star(s)

Nick, Charles, and Josh were an excellent crew, carefully explained everything they were doing and kept us advised of what they were doing each day. Left the area cleaner that when they got there.

Betty L.

5 star(s)

Helitech is the best at what they do. They waterproofed my basement 9 years ago and I’m completely satisfied and they guarantee their work. Any time I have an issue they always are here to help. I trust them completely.

Karen

5 star(s)

My home is now dry, even after severe rainstorms. Thank you, Helitech team, especially Kevin and Lucas (foreman). Everyone advised me to hire a company that had experience and was in business for a long time. I see the wisdom in that. My house needed that experience and teamwork. After two phases (1 – sump and drainage, crack repair, and wall anchors and 2 – concrete leveling, pier, and French drain), I no longer even check the weather forecast. Lucas S. was the foreman in both phases and his work ethic and concern about the job are very much appreciated. They show up on time, show consideration for you and your home, and complete the work, including clean up. Thank you, Helitech, for all of your hard work on my home.

John Swadley

5 star(s)
Sam Jakaitis met with me and bid on the job. Very friendly and professional. Alex was in charge of the installation. Only took a couple of days. No more standing water in my crawl space.

Dave T.

5 star(s)

I heard good things about the company, plus the lifetime warranty on the work done is a very good seller for me. Your Home Care Specialists was friendly and would keep me informed on your time coming out, your project foreman was very good and his workers also. They were very friendly and did a good job also. You have some good employee workers. I’m glad I used Helitech for this job.

Guy F.

5 star(s)

Helitech had a simple solution and a reasonable quote. Other companies wanted $10,000 and no guarantee, Helitech gave me a 10-year guarantee and a job well done. There was no mess and the technician was clean, professional, and knowledgeable. I would recommend Helitech for any wet foundation problem.

Samuel P.

5 star(s)

Adam was the gentleman the did our estimate for us. He was very professional, courteous and thorough. The information he provided to us was very helpful.

The Prather Family

5 star(s)

Kevin was very professional and knowledgeable when he came to our home to provide us an estimate. He did not try to sell us anything we didn’t need and we truly appreciate that. We look forward to the work getting completed so we can enjoy a leak-free basement!

P.R.

5 star(s)

Had Helitech come out to our home in Belleville and they were professional when explaining the issue and provided us with a solution. We moved forward with the project and glad we did…no more water in our basement!

Dan B.

5 star(s)

I am very happy with the work that was done they did a very nice and clean job picked up after themselves very easily nicely even though we’ve had a couple of 3 inch rain since then I have not had a drop of water in my basement so I thank you very much I think it was an excellent job.

Chris W.

5 star(s)

Haven’t had a drop of water in my basement since Helitech worked on it. It wasn’t uncommon to have an inch of water down there before.

Phil L.

Guys showed up on time, explained everything they were going to do. Answered any questions I had. When completed showed me the results, again asked if I had any questions. Greg gave me my estimate, he did a great job answering all my questions. Throughout the process, Greg was always available, even weekends when he was home. Great job, thanks to all!

Danny T.

5 star(s)

I recently had Helitech waterproof my basement after years of battling water problems. I had many other contractors promise me they could fix my problem with no success. After meeting with Helitech I was once again optimistic that my problems could be solved. The Helitech representative explained the scope of work in detail and scheduled the work to be done. I was most impressed with the hard work and professionalism of the work crew. They did an excellent job and cleaned up after the work was completed. Helitech also has the BEST warranty in the business which gives me peace of mind every time it rains. Most of all my basement is DRY!!! Would I recommend Helitech…absolutely YES! Thank you Helitech for a wonderful job!

Candice R.

5 star(s)

I wanted to send a note to let you know how much my family and I appreciate the work that your employees did at our home. In this historic flood, the river is currently touching our foundation and, while MANY in our neighborhood (and others we know) have flooded basements, ours remains completely dry. The pump you installed is running almost non-stop and the back-up in the secondary sump hole is kicking on periodically. Your knowledgeable workers did an excellent job installing the system I believe 3 years ago, which has well exceeded our expectations. The fact that they worked on the evening of New Year’s Eve to get the job done, is a testament to your company’s (and your employees’) personal commitment to your customer. My wife and I were just talking last night about how thankful we are for having invested in the Helitech Waterproofing System. Thanks again for the work that has protected our home from what could have been devastating water damage. Please feel free to use this letter as a customer testimonial as we’ve recommended your company to many of our family, friends, and coworkers.

Robert B.

5 star(s)

Brandon was a pleasure to deal with. He understood our issues and dealt with them in a prompt and professional manner. His crew kept the mess to a minimum and were finished quickly. I would recommend them to everyone. Good company!

Jeff L.

5 star(s)

If you have water issues in your basement, there is no better company. Helitech is not cheap but before my work, my basement was turning into a swimming pool, now, not even a drop.

Marsha M.

4 star(s)

I had a question on an installation they had done in my home a few months ago. I emailed my question and received a reply in a matter of hours. The next morning my salesman emailed, called, and came to the house to explain my concerns. Thank you, Mark Keleher!

Sharon S.

5 star(s)

Just wanted to let you know that your guys did a great job today! Aaron B, Kevin W, and Justin R worked hard and did a professional job!

Lisa W.

5 star(s)

We were having foundation issues and after contacting multiple companies we went with Helitech. We chose Helitech because they were knowledgeable, quick, and accommodating to our schedules. Their workers were professional and easy to work with. We are very satisfied with the results and would recommend them to anyone with foundation issues or a leaky basement. Kevin did a wonderful job walking us through the process and answering all our questions.

Phil L.

Mahomet, Illinois

5 star(s)

The guys showed up on time, explained everything they were going to do. Answered any questions I had. When completed showed me the results, again asked if I had any questions. Greg gave me my estimate, he did a great job answering all my questions. Throughout the process, Greg was always available, even on weekends when he was home. Great job, thanks to all!

Randy M.

5 star(s)

Pleased with their work and attitude doing the task at hand.

L Cooper

5 star(s)

They came to give the bid and showed me details of what work they would be performing and an iPad with a great video. This gave me a much better insight into what would really be happening to the house. They got us in as soon as they could and got the work done on time. Great to work with. I will be recommending them to anyone else in need of foundation repair or waterproofing! Thanks, guys!

Ronn M.

Peoria, Illinois

5 star(s)

I appreciate the great attitude and the discussions I had with Nick Kelton. He and I came up with the best solution for my house and family. He was very professional and I felt it was quality all the way through. Five out of five stars. I would recommend him and Helitech to any of my family or friends.

Ken S.

5 star(s)

Adam Fricke was very helpful and explained everything Helitech can do and even helped me with my change orders. Chad Hurd and crew did a fantastic job. He explained everything they were doing. All the guys on the crew were helpful, friendly and answered any questions I had. They did a lot of heavy work and in a very short time, I was very impressed with how well they worked together. They know their stuff. I highly recommend Helitech for any basement waterproofing needs you may have. You won’t be disappointed.

Tony W.

5 star(s)

Nick was very professional and knowledgeable.

Lynn C.

5 star(s)

Charles, Tony, and Charlie were polite and courteous, definitely recommend this company and this crew.

Chris B.

5 star(s)

We HAD a water leak in the foundation where the original house connected to an addition. I contacted 3 companies to come out and tell me what the problem was and how to fix it. 2 of the companies wanted to put in sump pump systems at a cost of over $5000, and they would only guarantee the fix for 5 years I believe. Helitech recommended another much cheaper fix and a lifetime guarantee. A few weeks later a Helitech worker came out and within a few hours, our problem was solved!

Brett B

5 star(s)

Helitech and especially Jake O. did a great job in helping me solve our sump pump and power issue. The quality of inspection, analysis, and resolution recommendations was thorough and professional. The value/cost was appropriate for the services and products provided. The installation was timely, efficient, and well done. Jake explained the details, features, and operation of the equipment extremely well. It was a great experience, especially Jake O.!

Jason K.

5 star(s)

My basement was bad for leaking water. After getting all the small details out of the way, the crew showed up on time and called before they got here. I went down many times to take pictures the crew was happy to show me and explained what they were doing and how the system would work. And now my basement looks a lot better then it used to and it’s staying dry.

Michael T.

5 star(s)

Kevin was incredible to work with. Being a Realtor in St. Louis it’s important to find a professional who is knowledgeable and makes the whole process convenient for everyone. I would highly recommend Kevin to everyone.

Curtis W.

5 star(s)

Very pleased with our experience so far with Helitech. In a time when we are very stressed with a large issue in our basement, we have been focused on finding the right fix with people who will shoot us straight and make us comfortable again in our own home.

We really enjoyed Kevin. He is a straight shooter who explained everything in detail and walked us through our options step by step and thoroughly. He is also good for a few laughs along the way. We will sleep better tonight knowing that they will take care of us.

Janice A.

5 star(s)

Charles C, Charles H, Joe M did a great job, polite, professional, and on task.

Lynn H.

5 star(s)

I had an awesome experience all the way from my wonderful salesman Randy who was very professional but explained everything on my level so I could understand it all to the installation and basement repair work. I would highly recommend Helitech for any of my friends needing basement repair work!

Patricia W.

5 star(s)

I wanted to send you a BIG thank you for an outstanding job completed at my home last week. Your team of Alex, Aeian, and Kendell did an amazing job. They were on time, extremely helpful and friendly, answered all of my questions I had and thoroughly explained what they were doing. When they completed the job they cleaned up their mess so well you couldn’t even tell they had just completed it! Their work was extremely tidy and professional looking. I really appreciate this team and all of their hard work. Thank you Helitech!

Brad G.

5 star(s)

This was a fantastic experience. Justin and Aaron were on time, completed the work requested, seeded the entire yard, watered the whole yard, cut down 2 trees and stacked the firewood, babysit my granddaughters while I took a nap and offered to fix supper for us. They were very professional, work was completed as promised and they went above and beyond. I will recommend your company to anyone who will listen. Thanks again!!!!

Teresa S.

5 star(s)

Kevin E. came out today to assess water damage in our basement. He was friendly, honest, and upfront on the work that needs to be done. He explained everything from the work scope to the payment breakdown. We feel the quote is reasonable (based on quotes from other competitors). I would definitely recommend Kevin and Helitech!

Brian T.

5 star(s)

17 years ago Helitech originally installed helical screw anchors on my wall that has a 30-foot horizontal crack. My wall recently moved very slightly so I called Helitech to come back out to inspect the wall. They lived up to their warranty by adjusting the anchors and adding carbon fiber material to my wall at no extra cost. I also decided to pay for epoxy injection for the crack in order to stop the leaks that occurred when it rained. The work was performed in December right before the recent storms that caused record flooding in St. Louis. I was amazed that my basement was completely dry for the first time since I have owned the home even with the massive amounts of rain. I was impressed with their warranty service and would definitely recommend epoxy injection for leaks.

Allison W.

5 star(s)

We wanted to pass along how pleased we are with the work your men did on our basement on August 21 & 22, 2017. They did an excellent job. They were so nice and we were happy with them at all times. We cannot thank you enough for these 4 men and will certainly recommend your company to any of our family & friends who need work on their basements. We hope we do not need any other work, but if we do, we will call only you.

Alexander D.

Edwardsville, Illinois

5 star(s)

Absolutely thrilled that I decided to go with Helitech for my home’s foundation needs. My biggest mistake was not calling them first. Jon Courtney takes time to listen, assesses your situation, and creates a plan for your needs that leaves you with confidence. A massive burden was relieved from my shoulders after my meeting with Jon. Rest assured that Jon is not a salesman. He will not try to sell you on time and material that is not needed for your waterproofing & foundation repair. Jon’s priority is addressing your situation appropriately that will leave you with confidence that your home or business is in good hands. Prior to reaching out to Helitech, I sought out another company that quoted me over 30k for repairs. An astronomical sum that I was unable to mentally justify. Jon put my issue into perspective and quoted me a more than fair price for repair. I immediately cut a check. I could not be happier. If you are looking for a company to address waterproofing & foundation repair for your home or business, save yourself the stress and gray hairs and give them a call. I am confident that it will be the best decision you made for your property.

Roger B.

4 star(s)

We would like to commend Chris, Sequonria & CJ for their fine work at our home this past week. They were pleasant and answered all our questions thoroughly. We were pleased with the speed and quality of their work.

Darin K.

5 star(s)

Chris and crew made me feel comfortable in choosing your company to fix our basement. Chris and guys were absolutely amazing. Very polite and took time to answer any questions.

Chris H.

5 star(s)

Very professional from start to finish. They do an excellent job explaining the entire process and in a way anyone could understand. I highly recommend Helitech to anyone in need of this kind of service.

Shelly

Cambridge, Illinois

5 star(s)

Our experiences with Helitech have been very positive, especially on the heels of some bad contractor experiences! Mark Keleher was such an awesome front person to work with at the QCCA Expo Home Show! He has a wealth of knowledge under his belt and really knows how to work with people! He came to our house and took pictures and was very good about giving an accurate estimate while explaining all of the details of the project. Mark called a few times to check in on us before Charlie and his crew came out and worked very professionally. I had originally taken the time off to watch the progress and to make certain things were on the up and up. Within about an hour of talking to them and Charlie carefully explaining down to the last detail what would be
done, I was certain we had professionals in here! It was fun to watch the progress of the basement and I checked in every so often just for my own knowledge.

We were so concerned about the water issues that had been created from a poor job on a cement front porch. After the guys were here, it completely relieved the pressure on the walls, the sump pump and eased our minds completely! We would highly recommend Helitech again, and wouldn’t hesitate to call them if we had any other issues

Shelly C.

5 star(s)

Our experiences with Helitech has been very positive especially on the heels of some bad contractor experiences! Mark Keleher was such an awesome front person to work with at the QCCA Expo Home show! He has a wealth of knowledge under his belt and really knows how to work with people! He came to our house and took pictures and was very good about giving an accurate estimate while explaining all of the details of the project. Mark called a few times to check in on us before Charlie and his crew came out and worked very professionally. I had originally taken the time off to watch the progress and to make certain things were on the up and up. Within about an hour of talking to them and Charlie carefully explaining down to the last detail what would be done, I was certain we had professionals in here! It was fun to watch the progress of the basement and I checked in every so often just for my own knowledge.

We were so concerned about the water issues that had been created from a poor job on a cement front porch. After the guys were here, it completely relieved the pressure on the walls, the sump pump and eased our minds completely! We would highly recommend Helitech again, and wouldn’t hesitate to call them if we had any other issues!

Joanne M.

5 star(s)

I wanted to take a moment to thank you for sending Justin to our home to fix our leaky basement issues. Justin was EXTREMELY courteous, professional and definitely communicated efficiently the steps he was taking to help make our home “waterproof”. He also took a few minutes to suggest items outside our home that could help to further waterproof our home. Justin is an asset to Helitech and we appreciate his expertise and knowledge!!! Also, thank you for getting our jot completed ahead of schedule! it has been a pleasure to do business with Helitech and that is something we rarely say when it comes to contracting work for our home!

Tony F.

5 star(s)

I just wanted to let you know how pleased we are with the job your team did with our project.

We initially contracted with Woods Basement Systems to solve our issues. After a year and numerous attempts to get the job completed it was not! I reached out to them many times and finally figured out they didn’t want my business. So I emailed your company. Your sales rep assessed the project and we contracted the job on 6/11/17. The job was completed today, 7/24/17.

We were pleased with the sales rep, Chris Watson. He was professional and courteous. I texted him several times and he always responded in a timely manner. The leveling crew, Dean and Cory, were fantastic! They were friendly, informative, and both were professional. They worked diligently to complete the job. I will recommend your company to everyone based on this experience. The only regret I have is not contacting Helitech first! If I had the job would’ve been completed a year ago…lesson learned!

Josh D.

Holts Summit, Missouri

5 star(s)

Nick F. came to the house for the estimate and was very informative and professional he answered all of my questions!! He even made a second trip out to answer all the questions my wife had and did an outstanding job. The financing process was seamless. Then it came down to the work being done. Colton R, the foreman of the work crew, was very informative about what all they were going to do and the timeline for the work to be completed. He and his crew did an amazing job they were all very professional and courteous will be recommended to anyone with foundation issues and waterproofing needs.

Kathy B.

5 star(s)

I forgot to mention what a great job Brad and his crew did! Before they started any work, Brad went over everything that they were going to do and how they were going to do it which I really appreciated because then I knew we were all on the same page. They put up plastic during the jackhammering and suggested I turn off the A/C (I did have all the registers closed) so there was minimum dust that got up to the main level. They completed all the jackhammering by the afternoon of the first day, Tuesday. Throughout all three days (I couldn’t believe they completed the job in 3 days!) they were very professional and I sensed they took pride in what they were doing. I was so pleased, too, that they seeded and laid straw down where they dug and placed the drainage line from the sump pump. If every crew is like Brad and his workers, Helitech should be very proud of their employees. I would highly recommend Helitech to any of my family and friends.

And thank YOU, John, for your first assessment of my situation back in May and for keeping in touch especially the week prior to the scheduled work and immediately following the completed job. Helitech gets an A+ in my book because of its knowledgeable and caring employees.

Pamela H.

Springfield, Illinois

5 star(s)

Greg was very helpful and knowledgeable about the systems. He explained what was needed and how it would prevent further structural damage to the basement wall. He went out of his way to speak to the city workers who were digging to put new sidewalks in the neighborhood and my sump pump discharge was directly under where the new sidewalk was to go. This helped me to not have to dig a trench myself to remove the pipe.

Dwayne W.

5 star(s)

I heard good things about the company, plus the lifetime warranty on the work done is a very good seller for me. Your Home Care Specialists was friendly and would keep me informed on your time coming out, your project foreman (Dave) was very good and his workers also. They were very friendly and did a good job also. You have some good employees. I’m glad I used Helitech for this job.

Zachary F.

Saint Ann, Missouri

5 star(s)

I’m writing this review entirely based on my introduction to the company with Brian Cox and his home visit to perform a quote/sales call. I had two other companies scheduled to come out and do quotes later that week, but I was so impressed with his transparency, thoroughness, and willingness to listen that I was completely sold and canceled their appts. This is how a sales call is supposed to go, sometimes people come out and try to interrupt, rush and slap down a piece of paper and get out. Brian had the emotional intelligence to work w/ me on my level and that makes for an incredible customer experience. He should really be getting paid the big bucks and training other people on the team – I hope that’s the case. Thanks, Brian!

Esther S.

5 star(s)

I had a wonderful experience working with Helitech. They did a very good waterproofing my basement and left the workplace cleaned up. So far everything is working fine we will get a real test in the rainy season.

Diana N.

5 star(s)

My husband, David N., and I live in Princeton, Iowa. We are 20 miles north of Davenport, Iowa, and close to the Mississippi River. Mark Keleher, Home Care Specialist for Helitech, has been helping us figure out, then solve the problems that dealt with waterproofing our basement. We have used the services of Helitech 3 additional times, including a project beginning in a few weeks. Mark and Helitech have been a tremendous help to us the past 3 times.

We value the time and information Mark has shared with us in order to correct these waterproofing problems. Problems like these require a reputable company that takes pride in their work and in doing an excellent job.

We certainly think they have and will continue to do so.  We would recommend the work of Mark Keleher (Helitech) to anyone in the Quad City area dealing with waterproofing or foundation problems.

Cynthia L.

5 star(s)

Alex P, Mike S, Adonis J, Brad K & David G. All of these men did a super job. They were very professional and really worked hard. Their teamwork was exceptional and Alex made sure we were informed of the job’s progress all along the way.

Brian

5 star(s)

We had Kevin from Helitech inspect our home last night and he showed us hard evidence of the problems, was a straight shooter with the consequences and alternatives, and backed everything up in a way that just made sense. We are very happy with our experience and feel blessed to have Kevin help us out with our basement issues!

Wendy

Clinton, Iowa

5 star(s)

As I homeowner having water in your home is frustrating! In my case, my kitchen is actually in the basement, so when I got water, it affected my living space and where I have dinner with my family. I asked around my work to see who people would recommend. Helitech was mentioned 3 times, so I thought, “I’ll give them a call”, this became the best decision I could have made!
After making an apt with the friendly receptionist, I was introduced to Mark. He came to the house and explained everything to me. He was so nice and knowledgeable that all my worries were instantly put at ease. When he quoted me for the work that needed to be done, I about cried as to how reasonable the cost would be! I thanked him and he told me I would be getting a call as to when the job would start.

Not long after, Joy emailed and called me. She was very nice and helped me schedule a time for work to start.

On December 10th, Nick and his crew arrived! Nick was very nice and professional. As a woman, I tend to be intimidated by these things, however, Nick treated me with total respect and explained to me exactly what they would need to do. The crew worked hard to dig and excavate around my foundation. They were skilled and diligent both days. They let me know when there was an issue. I got a chance to view the final product before the dirt was replaced. It was BEAUTIFUL! I have complete confidence that water will no longer be ruining my dinner with my family!
Mark and Nick assured me that in the spring Helitech will return to regrade the dirt as well as seed and straw the area.

Helitech was an awesome company to work with and I am 100% satisfied and happy with my experience. From Mark to Joy, then to Nick and his crew … I never felt nervous and I felt like they truly cared.

Thank you. I will be recommending your company to all my friends and family should they need your services.

PJM

5 star(s)

Helitech stands by the fantastic products and services it sells and the employees are ultimate professionals and friendly! In 2002, Helitech installed the Hydraway Drainage System and a sump pump into my basement. I’m positively impressed at how well this Hydraway system has performed in the past 16 years. Not a drop of water on any floor, anywhere. The sump pump worked hard for all of those 16 years and finally needed to be replaced. Also impressive is that Helitech uses the same American company for their powerful home sump pumps. My phone call for service in April 2018 was met with a friendly voice, the exact cost for sump pump repair/replacement and I was given an immediate appointment. Technician (Mike) arrived spot on time, had his shoe booties on, got straight to work, was super friendly/professional, explained and demonstrated the new pump, asked if I had questions, cleaned up, and before he left, he told me call Helitech for anything, big or small in the future. Thank you Helitech! Money well spent.

Sean P.

5 star(s)

I wanted to make sure that it was known that the group of guys that worked on our house were very professional and very hard working. I had a few items to clean up in the basement when they arrived and the team was very accommodating while working around me instead of just packing up to head home. They rolled with the punches and made sure that the job was done right which I appreciated. They were a great group of guys and enjoyed having them here which is why I’ve recommended Helitech for at least 2 other jobs (1 of which you have already completed the work for.)

Janeen C.

5 star(s)

I appreciated all aspects of your company! Satisfied with the work 100%.

Paula T.

5 star(s)

I wanted to let you know that I greatly appreciate you getting us on the schedule a week early. I also wanted to let you know the crew that was sent out (Cameron C., Ryan G., & Leroy) did a phenomenal job. They were all very friendly and courteous. Not to mention very thorough in explaining the process and the final walk through. they all worked very hard and finished a day early. Nowadays it is hard to find hard working courteous employees. Please let everyone know at Helitech what a great job they did. they definitely deserve recognition. thank you.

Troy O.

5 star(s)

This note is to inform you that the Helitech crew that installed my waterproofing system just finished the job. The crew consisted of Ronnie, Mark, and Josh. These men did an excellent job of installing my system, conducting themselves in a professional manner. They were very accommodating towards our schedules, very aware of their cleanliness, and informative in answering all my questions. I was very pleased with the men’s work ethic and professionalism in representing your company.

Mike S.

5 star(s)

Great job!!! Complete job was done in less time than quoted. Quality and workmanship was fantastic. Thanks to Tyler, Charles, and Mathew my basement will always be dry.

Dana Z.

5 star(s)

One area of our basement was leaking following periods of excessive rain. This was approx. 5 years ago. We called upon Helietech to help resolve our issue. They were prompt & courteous and found the issue quickly and sealed the area of concern. Not one single issue since then. We were very pleased with the quality of work performed!

Jackie M.

5 star(s)

We were very pleased with the work done by Helitech. The three men were professional, polite, on-time, and kept their work site neat. We haven’t had to use our new waterproofing system yet as it hasn’t rained in weeks but look forward to having a dry basement guaranteed! Dan and Jackie M., Springfield IL

Joe M.

5 star(s)

When I first found out I had a water problem in my basement, I was worried, to say the least. 100-year-old home with a leaky basement, not an easy fix. I called several different waterproofing companies. Helitech responded the fastest and when it was all said and done they gave me the most peace of mind and they made me feel secure that my old house would be fixed properly and permanently. Thanks, Helitech and to my salesmen Jon Courtney. Great job and service.

Darleen S.

5 star(s)

Happy with their work and happy that there is no water in the basement

Mary Ann R

5 star(s)

I’ve dealt with Helitech for 10 years and they have always had excellent service. All of the Technicians that have been here have been helpful polite and trustworthy. I would highly recommend Helitech. Matt the Technician came out today and provided me great service and information on service needed.

James S.

5 star(s)

Would like to thank Dave C and Brad K for making the 3-hour trip out to Washington, MO. They were extremely professional and efficient. We appreciate all of their hard work. They explained the system that even if the black edging wasn’t perfect against the wall it would still catch any water that may come in. they cleaned up thoroughly. Yeah! 🙂 from the excellent sales representative to the finished product was a pleasant experience 🙂 Amazing a company that actually does what they say they will. thank you Helitech 🙂

Shelia N.

5 star(s)

Your Hydraway Waterproofing System was installed at our home October 2-6th. Your team kept us informed, willingly answered questions, and worked very hard! Observing the system being installed should give any homeowner respect for the amount of effort required for installation. The team of Alex P., Brad K., Chris A., Dylan D., Akil C., James C. and Deangelo F. displayed a great attitude and gave a positive face to a difficult job. Now we are looking forward to a rainstorm to enjoy our sump pumps!

Pat A.

5 star(s)

Chris H. and Dylan C. were awesome to work with.

Dora H.

5 star(s)

Today my husband and I get to enjoy our weekend instead of pumping water out of our basement!!!! It’s so nice knowing that the system you installed will allow us to sleep tonight rather than worry about a flooded basement!!!! Best investment in our home!!!!! Thank you!!!!

Steve T.

5 star(s)

Good job by Alex P, Chris A and Dwayne H working on our house. Job well done.

John H.

5 star(s)

After MONTHS of vacuuming the basement whenever it rained more than a half inch (last summer was horrible!) and a crack developing along the cement block line, it has been a tremendous relief this year to not have a drop in the basement and the wall back in line. My crew did a great job in a short amount of time and the results, as I said, were outstanding. I now have complete peace of mind.

Chris M.

5 star(s)

Previous owners didn’t disclose water issues and put me through a nightmare situation. In the meantime, I was trying to sell another house so I was completely stressed. Helitech came in and solved my basement issue! I can say that after getting 6.5 inches of rain the last three days. Thank you Helitech!

Kevin G.

5 star(s)

I contacted Helitech to conduct an inspection of a home I was purchasing. The sales rep., Jon Courtney, was thorough and extremely knowledgeable. He truly seemed to have my best interest at heart and helped me feel confident that property I was purchasing would be free of headaches during the spring rains. I never once felt pressured into buying a product I didn’t need. I would highly recommend Helitech to anyone who is in need of their services!

Schuetz Family

5 star(s)

The work has not been completed yet so can’t comment on that. Mark Keleher, our Helitech rep has been outstanding. Mark has been very thorough in reviewing and explaining the project. He has made sure to answer all of our questions and been very flexible in working with us to schedule the project. We completely trust what Mark tells us would highly recommend Mark to anyone looking to fix foundation and basement problems. He is outstanding.

Shawn T.

4 star(s)

Team of Tyler, Devon and C.J. came out and did the work. Cleaned up after themselves and were very respectful of my home. Thank you. Job well done!

Basement Waterproofing Case Studies