Professional and courteous, tidy, fair price
“Your craftsman, Justin Roberts, appeared on time this morning and repaired our foundation crack. He was neat and clean with his work and explained in detail the process and stages of the work—both before and after the job. It was also necessary for him to clear some framing off the wall on the top side in order to get to the entirety of the interior crack. So that was extra work, which he executed without complaint or extra charges. Justin also recommended additional preventative work around our foundation and the front landscape to better evacuate water during heavy rainfall.
I am hopeful the work will resolve our foundation leak situation and will observe the crack over the next 90 days before restoring the interior drywall. Regardless, I wanted you to know that Justin represented your company in a professional manner, communicated thoroughly to set expectations about the work process and advised me about how to treat the affected area going forward. I felt like he did a nice job in all respects.
I will be in touch with Helitech about additional work in the area of my front lawn to help prevent water pressure on my foundation. Thanks.
Just wanted to send a quick thank you for an outstanding job completed at my home. Your team of Aaron Bauer, Tyler Doyer, Sherry, and John all made my experience stress free. John did a great job explaining my waterproofing options and best solution. Sherry kept me up to date on all the scheduling changes. Aaron and Tyler worked quickly and we’re respectful and solution oriented in trying to save my landscaping when they did the digging in my yard. I really appreciate this team and all of their hard work.
Thank you to you and your crews that worked in the Dietary Department here at Sparta Community Hospital during the “floor lifting” project. Everyone of the crew was polite, courteous, helpful and tolerant of all my questions and concerns. Because of that, our patients and staff were not affected by the project. That was the overall goal – no disruption of service plus a floor that rose! Great job to you and your crew members!
I had a wonderful experience working with Helitech. They did a very good waterproofing my basement and left the workplace cleaned up. So far everything is working fine we will get a real test in the rainy season.
They explained to me what they would be doing. When they were finished they showed me all that was done. They were very careful to not make a mess. I was completely satisfied with the results.
Technician Corey and his assistant (sorry don’t remember the name), were very professional, pleasant, kept us up to date on progress and invited our opinion of each step of the progress. We would recommend them and will use them again if any other type of work like this is needed.
The work was done timely and correctly. They did a very good job.
Done quickly and efficiently with little disruption to the environment. Minor cleanup afterward. So far so good.
We were very pleased with the work done by Helitech. The three men were professional, polite, on-time, and kept their work site neat. We haven’t had to use our new waterproofing system yet as it hasn’t rained in weeks but look forward to having a dry basement guaranteed! Dan and Jackie M., Springfield IL
Team of Tyler, Devon and C.J. came out and did the work. Cleaned up after themselves and were very respectful of my home. Thank you. Job well done!
Darrin Leitner is excellent. A great asset of your company!!!
Kevin W. did an excellent job repairing the wall crack. He was fast, clean, and provided several recommendations for maintaining my house. I would highly recommend him to other clients.
I appreciated all aspects of your company! Satisfied with the work 100%.
Best group of people, all nice and did beautiful work and it works.
Over the past two days, Foreman Chris Underwood and laborers C.J. Holman and Devan Kaulkner were at my condo repairing the basement wall and installing a drainage pipe. These Helitech employees were stellar in all areas. They were organized and went to work immediately. During the process we encountered a minor snafu which required their patience to resolve. They were patient and all possessed a “can do” attitude. Throughout the process, Chris Underwood explained the process as it went along. All the employees were cheerful, courteous and respectful of property and privacy while doing their work. In all ways, it was a pleasure to have them perform this work and I really cant imagine how they could have performed it better. Without a doubt, I am completely able to recommend the services of Helitech to others.
I wanted to take a moment to thank you for sending Justin to our home to fix our leaky basement issues. Justin was EXTREMELY courteous, professional and definitely communicated efficiently the steps he was taking to help make our home “waterproof”. He also took a few minutes to suggest items outside our home that could help to further waterproof our home. Justin is an asset to Helitech and we appreciate his expertise and knowledge!!! Also, thank you for getting our jot completed ahead of schedule! it has been a pleasure to do business with Helitech and that is something we rarely say when it comes to contracting work for our home!
I wanted to send a note to let you know how much my family and I appreciate the work that your employees did at our home. In this historic flood, the river is currently touching our foundation and, while MANY in our neighborhood (and others we know) have flooded basements, ours remains completely dry. The pump you installed is running almost non-stop and the back-up in the secondary sump hole is kicking on periodically. Your knowledgeable workers did an excellent job installing the system I believe 3 years ago, which has well exceeded our expectations. The fact that they worked on the evening of New Year’s Eve to get the job done, is a testament to your company’s (and your employees’) personal commitment to your customer. My wife and I were just talking last night about how thankful we are for having invested in the Helitech Waterproofing System. Thanks again for the work that has protected our home from what could have been devastating water damage. Please feel free to use this letter as a customer testimonial as we’ve recommended your company to many of our family, friends, and coworkers.
Steve and the rest of the crew did an exceptional job dealing with the weather, completing the job on time and creating a minimal mess. On the two days, our job was scheduled, we received well over five inches of rain. They persevered through the worst downpours I’ve ever seen. Given the conditions, they did a great job protecting our yard. During the final walk-through, I was pleasantly surprised how much they had cleaned up. Given the type of job this was, I was expecting much worse. Overall we are very pleased with the work, our basement is dry. We would recommend Helitech!
I am writing to compliment (Brandon and Josh) for work completed at our house. They came at the promised time and proceeded to do their work in a timely and professional manner. They made virtually no mess or dust. They explained each step of the process, so I felt confident of their repair. Having been a licensed plumber for 36 years it was nice to see competent and professional workers. I would recommend Helitech to anyone needing similar repairs.