Mascoutah, IL, USA
Helitech stands by the fantastic products and services it sells and the employees are ultimate professionals and friendly! In 2002, Helitech installed the Hydraway Drainage System and a sump pump into my basement. I’m positively impressed at how well this Hydraway system has performed in the past 16 years. Not a drop of water on any floor, anywhere. The sump pump worked hard for all of those 16 years and finally needed to be replaced. Also impressive is that Helitech uses the same American company for their powerful home sump pumps. My phone call for service in April 2018 was met with a friendly voice, the exact cost for sump pump repair/replacement and I was given an immediate appointment. Technician (Mike) arrived spot on time, had his shoe booties on, got straight to work, was super friendly/professional, explained and demonstrated the new pump, asked if I had questions, cleaned up, and before he left, he told me call Helitech for anything, big or small in the future. Thank you Helitech! Money well spent.