Customer Care Liaison
Locations: Helitech Main Office (Caseyville)
Type: Customer Care Liaison
Job Requirements: Reliably commute or planning to relocate before starting work (Required). Ability to work Saturdays and overtime as needed
Job Overview: Customer contact, via incoming phone calls, voicemails, emails &/or texts throughout the scheduling process Assisting with scheduling sales/service appointments and other tasks as needed. Assisting with utility locates, permits, and invoicing as needed. Misc. office tasks such as scanning, faxing, mail, FedEx, and other miscellaneous tasks as needed.